Investigation Services
We provide independent, structured and evidence based incident review and investigation services for organisations responding to critical incidents, staff conduct concerns, safety issues, and incidents involving children and young people.
Our Approach
Our approach is tailored to the nature of the matter. Where appropriate, we gather and review documentation, conduct interviews, assess contributing factors, and provide clear findings and practical recommendations to support sound decision making, procedural fairness, risk management, and service improvement.
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Incident Reviews
Independent review of incidents to understand what occurred, identify risks, and recommend improvements to systems, practice and procedures.
Staff Conduct Investigations
Formal, procedurally fair investigations into allegations involving staff conduct, professionalism, or practice concerns.
Incident in Care Reviews
Independent review of incidents involving children and young people, with consideration of context, risk, supports and preventative strategies.
Safety and Systems Review
Review of safety incidents and contributing organisational factors, including supervision, staffing, communication, environment and policy application.
Independent
Respectful
Responsive
Our review and investigation work is independent, respectful and responsive to the context of each matter. We aim to provide organisations with clear, balanced and practical outcomes that support accountability, learning and improved practice.
